Delivery and returns

Delivery information

Your order will be dispatched using 1st Class Royal Mail. Royal Mail aims to deliver your order within 2-3 days. We currently offer free UK delivery on all orders. Delivery costs to areas outside the UK will be calculated at checkout.

Cancellation and returns

We hope you will enjoy using Myroo Skincare products however if you are not happy for any reason you can cancel your order at any time before dispatch or up to 14 working days after the day of delivery, please contact us to arrange this. You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.

If you cancel, you must return the goods to us unopened and unused. Returns will be at your own expense and you must ensure that the goods are packaged adequately to protect against damage. We recommend you obtain a free proof of posting from Royal Mail.

Once we receive the goods in an acceptable condition we will issue a full refund or credit note as preferred by you within 30 days. This cancellation policy does not affect your legal rights.